Crucial conversations: tools for talking when stakes are high /
Crucial conversations: tools for talking when stakes are high /
Kerry Patterson...[et al]
- New York : McGraw-Hill Companies, 2002
- xv;240p.; 23cm.
Includes bibliographical references and index
0071401946
International communication
Interpersonal relations
Includes bibliographical references and index
0071401946
International communication
Interpersonal relations