The pfeiffer book of successful conflict management tools : the most enduring, effective, and valuable training activities for managing workplace conflict /

The pfeiffer book of successful conflict management tools : the most enduring, effective, and valuable training activities for managing workplace conflict / edited by Jack Gordon - San Francisco, CA : Pfeiffer, 2003 - xviii; 430p. : ill.; 23cm.

9780470193440


Conflict management
Interpersonal conflict
Interpersonal relations