The management and marketing of services /

Mudie, Peter.

The management and marketing of services / Peter Mudie and Angela Cottam. - 2nd ed. - Oxford ; Boston : Butterworth Heinemann, 1999. - x, 306 p. : ill. ; 24 cm.

Includes bibliographical references and index.

0750635940

99461880


Service industries--Management.
Service industries--Marketing.

HD9980.5 / M83 1999

658