Total quality management : three steps to continuous improvement /

Tenner, Arthur R.

Total quality management : three steps to continuous improvement / Arthur R. Tenner, Irving J. DeToro. - Reading, Mass. : Addison-Wesley, c1992. - xvii, 266 p. : ill. ; 24 cm.

Includes bibliographical references and index.

0201563053 (hardback)

91019024


Total quality management.

HD62.15 / T46 1992

658.5/62