Total quality management : text with cases /
Oakland, John S.
Total quality management : text with cases / John S. Oakland - 2nd. ed. - Oxford : Butterworth-Heinemann, 2000. - xii, 380 p.: ill.; 25 cm.
Includes index
0750639520
Total quality management
Total quality management : text with cases / John S. Oakland - 2nd. ed. - Oxford : Butterworth-Heinemann, 2000. - xii, 380 p.: ill.; 25 cm.
Includes index
0750639520
Total quality management