Smart companies, smart tools : transforming business processes into business assets /

Koulopoulos, Thomas M.

Smart companies, smart tools : transforming business processes into business assets / Thomas M. Koulopoulos - New York : Van Nostrand Reinhold, c1997. - xviii, 270 p.; 24 cm.

Includes bibliography Includes index

0442024967


Communication in organizations--Technological innovations--Case studies
Industrial efficiency--Cases studies
Reengineering (Management)--Case studies