101 ways to boost customer satisfaction / (Record no. 14890)

MARC details
000 -LEADER
fixed length control field 00599nam a2200205 4500
001 - CONTROL NUMBER
control field 0000010990
003 - CONTROL NUMBER IDENTIFIER
control field PSP
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 100521s1997####nyu###########001#0#eng##
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0749423013
040 ## - CATALOGING SOURCE
Original cataloging agency PSP
Transcribing agency PSP
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) HF5415.32 F67 1997
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Foster, Timothy R. V.
245 10 - TITLE STATEMENT
Title 101 ways to boost customer satisfaction /
Statement of responsibility, etc. Timothy R. V. Foster
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. London :
Name of publisher, distributor, etc. Kogan Page,
Date of publication, distribution, etc. 1997|
300 ## - PHYSICAL DESCRIPTION
Extent 160p. :
Other physical details ill.;
Dimensions 22cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Include index
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Consumer satisfaction
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Consumer's preferences
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Book
Source of classification or shelving scheme Library of Congress Classification
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
    Library of Congress Classification     Politeknik Seberang Perai Politeknik Seberang Perai   10/07/2010   HF5415.32 F67 1997 0000042578 04/02/2022 10/07/2010 Book