Why customers don't do what you want them to do - and what to do about it / Ferdinand F. Fournies

By: Material type: TextTextPublication details: New York : McGraw-Hill, 1994 Description: xv;224p. : ill.; 23cmISBN:
  • 0070217017
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Holdings
Item type Current library Call number Status Date due Barcode
Book Book Politeknik Seberang Perai HF5439.8 F68 1994 (Browse shelf(Opens below)) Available 0000042532

Includes index

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