Customer care excellence : how to create an effective customer focus / Sarah Cook
Material type:
TextPublication details: London : Kogan Page, 2002 Edition: 4th.edDescription: vi;248p. : ill.; 23cmISBN: - 0749437928
| Item type | Current library | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
Book
|
Politeknik Seberang Perai | HF5415.5 C6635 2002 (Browse shelf(Opens below)) | Available | 0000042583 |
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| HF5415.33 U6C653 2007 Customer behavior: building marketing strategy / | HF5415.33.U6 H38 1998 Consumer behavior : building marketing strategy / | HF5415.35 .S65 1997 Marketing : real people, real choices / | HF5415.5 C6635 2002 Customer care excellence : how to create an effective customer focus / | HF5415.5.G75 1995 Customer loyalty : how to earn it, how to keep it / | HF5415.5 S36 1995 Winning the service game / | HF5415.55 .R448 1999 Relationship marketing : strategy and implementation / |
Includes index
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