Services operations management : strategy, design and delivery / Christine Hope and Alan Muhlemann

By: Contributor(s): Material type: TextTextPublication details: London : Prentice Hall, 1997 Description: viii; 352 p. : ill.; 25 cmISBN:
  • 0131499157
Subject(s):
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Holdings
Item type Current library Call number Status Date due Barcode
Book Book Politeknik Seberang Perai HD28.C555 1997 (Browse shelf(Opens below)) Available 0000036191

Includes indexes

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