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The quest for global quality : a manifestation of total quality management by Singapore Airlines / Chang Zeph Yun, Yeong Wee Yong [and] Lawrence Loh

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Material type: Text

TextPublication details: Singapore : Addison-Wesley Publishers, 1996. Description: 271 p. : ill.; 25cmISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Book	Politeknik Seberang Perai	HE9874.A4Y46 1996 (Browse shelf(Opens below))	Available		0000036200

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