The 5 essential people skills : how to assert yourself, listen to others, and resolve conflicts / Dale Carnegie Training.
Material type:
TextPublication details: New York : Simon & Schuster, 2009.Edition: 1st Fireside trade paperback edDescription: viii, 240 p. ; 22 cmISBN: - 9781416595489
- Five essential people skills
Contents:
An introduction to assertiveness -- The three-part assertion method -- Assertive rapport building -- Tactics for assertive rapport building -- Assertive curiosity -- Maximizing assertive curiosity in business -- From curiosity to understanding -- Etiquette: rules of the road for people skills -- Persuasion as a people skill -- Asking questions skillfully -- Assertive speaking -- Assertive listening -- Assertive ambition -- Maximizing results with assertive ambition -- Assertive conflict resolution -- Assertive conflict management and negotiation.
| Item type | Current library | Collection | Call number | Status | Date due |
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Politeknik Seberang Perai | Non Fiction | HM1106 F438 2009 (Browse shelf(Opens below)) | Not For Loan | |
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Book
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Politeknik Seberang Perai Open Shelf | HM1106 F438 2009 (Browse shelf(Opens below)) | Available | ||
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Book
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Politeknik Seberang Perai Open Shelf | HM1106 F438 2009 (Browse shelf(Opens below)) | Available |
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| HM1033.T39 2000 Social psyhology / | HM1033.T39 2000 Social psyhology / | HM1106 F438 2009 The 5 essential people skills : how to assert yourself, listen to others, and resolve conflicts / | HM1106 F438 2009 The 5 essential people skills : how to assert yourself, listen to others, and resolve conflicts / | HM1106.J64 2000 Reaching out : interpersonal effectiveness and self-actualization / | HM1106.J64 2000 Reaching out : interpersonal effectiveness and self-actualization / | HM1106.J64 2000 Reaching out : interpersonal effectiveness and self-actualization / |
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