Service operations management : strategy, design, and delivery / Christine Hope and Alan Mühlemann.

By: Contributor(s): Material type: TextTextPublication details: London ; New York : Prentice Hall, 1997.Description: viii, 352 p. : ill. ; 24 cmISBN:
  • 0131499157
Subject(s): DDC classification:
  • 658 21
LOC classification:
  • HD9980.5 H672 1997
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Holdings
Item type Current library Call number Status Date due Barcode
Book Book Politeknik Seberang Perai HD9980.5 H672 1997 (Browse shelf(Opens below)) Available 0000026507
Book Book Politeknik Seberang Perai Open Shelf HD9980.5 H672 1997 (Browse shelf(Opens below)) Available 0000026508

Includes bibliographical references and index.

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