What customer want: using outcome-driven innovation to create breakthrough products and services / Anthony W. Ulwick

By: Material type: TextTextPublication details: USA : McGraw-Hill Companies, 2005. Description: xxxv; 202p. : ill.; 23cmISBN:
  • 0071408673
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Holdings
Item type Current library Call number Status Date due Barcode
Book Book Politeknik Seberang Perai Open Shelf HF5415.153 U49 2005 (Browse shelf(Opens below)) Available 0000041818

Includes index

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