Operations management :   a strategic approach /  
edited by Alison Bettley, David Mayle [and] Tarek Tantoush    
 - London :  The Open University, Sage Publications,   2005.    
 - xi; 313p. :  ill.;   25cm.    
<br/><br/>Includes index    
<br/><br/><label>ISBN: </label>1412919029    
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational change--Management   <br/>Process control   <br/>Production management