Chek Mat    <br/><br/>
Pengurusan berkualiti dalam perhidmatan /  
Chek Mat    
 - Kuala Lumpur :  Utusan Publications & Distributors,   1996    
 - viii,140 p.;   23 cm.    
 - Siri pengurusan dan pentadbiran Utusan    .
<br/><br/>Includes bibliography    
<br/><br/><label>ISBN: </label>9676106240    
<br/><br/><label>Subjects--Topical Terms: </label><br/>Benchmaking (management)   <br/>Social service--Quality control   --Malaysia<br/>Social service--Malaysia   <br/>Social work administration--Malaysia