Jenkins, Mark    <br/><br/>
The customer-centred strategy:   thinking strategically about your customers /  
Mark Jenkins    
 - London :  Pitman Publishing,   1997    
 - xiv,206p. :  ill.;   24 cm    
<br/><br/>Includes index    
<br/><br/><label>ISBN: </label>0273630040    
<br/><br/><label>Subjects--Topical Terms: </label><br/>Strategic planning