TY  - BOOK
TI  - Perkhidmatan awam menuju era baru   
SN  - 9679933504   
PY  - 1996///
CY  - Kuala Lumpur
PB  - Institut Tadbiran Awam Negara(INTAN), 
KW  - Civil service ethics
KW  - Malaysia
KW  - Civil service reform
KW  - Leadership
KW  - Total quality management
N1  - Includes index
ER  -