Benson, James M. 22 keys to sales success : how to make it big in financial services / James M. Benson [and] Paul Karosik - New Jersey : Bloomberg Press, 2004 - xi;203p. : ill.; 24cm. Includes bibliographical references ISBN: 1576601498 Subjects--Topical Terms: Brokers--Vocational guidance Cross-selling financial services Relationship banking