Baxter, Lynne F.    <br/><br/>
Managing performance improvement /  
Lynne F. Baxter and Alasdair M. MacLeod    
 - New York :  Routledge,   2008    
 - viii;195p. :  ill.;   23cm.    
<br/><br/><label>ISBN: </label>9780415366809    
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational effectiveness   <br/>Performance--Management   <br/>Reeingineering (management)   <br/>Total quality management