TY  - BOOK
AU  - Wyllie,Peter
AU  - Hailstone,Phil
TI  - The telesales pocketbook : : apocketful of vitals and techniques for every member of the telesales team / 
SN  - 1870471393   
PY  - 1996///
CY  - Alresford, England
PB  - Management Pocketbooks, 
KW  - Sales management
KW  - Selling
ER  -