Bonner,Celia    <br/><br/>
Telephone skills :   basic techniques /  
Celia Bonner-english    
 - Kuala Lumpur :  Specialist Management Resources,   1996.    
 - Videocassette :  30:42min;   19cm.    
 - Executive Business Channel;EBC419    .
<br/><br/> Includes content    
<br/><br/><label>ISBN: </label>20040000251    
<br/><br/><label>Subjects--Topical Terms: </label><br/>Letter --writing