TY  - BOOK
AU  - Anschutz,Eric E.
TI  - TQM America : : how America's most successful companies profit from total quality management / 
SN  - 983899684X   
AV  - HD62.15 A57 1996   
PY  - 1996///.
CY  - Kuala Lumpur
PB  - Synergy Books International, 
KW  - Total quality management
KW  - United States
N1  - Includes index
ER  -