TY  - BOOK
AU  - Gargiulo,Terrence L.
AU  - Scott,Gini Graham
TI  - In the land of difficult people: 24 timeless tales reveal how to tame beasts at work 
SN  - 9780814400296
AV  - HF5548.8 .G212 2008
PY  - 2008///
CY  - New York
PB  - AMACOM
KW  - Psychology, Industrial
KW  - Interpersonal relations
KW  - Organizational behavior
KW  - Interpersonal communication
KW  - Folklore
N1  - Includes index
UR  - http://www.loc.gov/catdir/toc/fy0804/2007045795.html
ER  -