Tenner, Arthur R. <br/><br/>
Process redesign :  the implementation guide for managers / 
Arthur R. Tenner, Irving J. DeToro. 
 - Reading, Mass. :  Addison-Wesley Pub.,  c1997. 
 - xx, 332 p. :  ill. ;  24 cm. 
 - Engineering process improvement series .
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0201633914 (hardcover : alk. paper) 
<br/><br/><label>LCCN: </label>96018756  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Reengineering (Management)<br/>Total quality management.
<br/><br/><label>LC Class. No.: </label>HD58.87  / T45 1997 
<br/><br/><label>Dewey Class. No.: </label>658.4/063