Tenner, Arthur R. <br/><br/>
Total quality management :  three steps to continuous improvement / 
Arthur R. Tenner, Irving J. DeToro. 
 - Reading, Mass. :  Addison-Wesley,  c1992. 
 - xvii, 266 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0201563053 (hardback) 
<br/><br/><label>LCCN: </label>91019024  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.
<br/><br/><label>LC Class. No.: </label>HD62.15  / T46 1992 
<br/><br/><label>Dewey Class. No.: </label>658.5/62