Toropov, Brandon. <br/><br/>
Manager's guide to dealing with difficult people / 
Subtitle on cover:  Art & skill of getting what you want 
Brandon Toropov. 
 - Paramus, N.J. :  Prentice Hall,  c1997. 
 - xiii, 305 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references (p. 297) and index. 
<br/><br/><label>ISBN: </label>0135206448 (case) 0135206510 (pbk.) 
<br/><br/><label>LCCN: </label>96042916  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Personnel management.
<br/><br/><label>LC Class. No.: </label>HF5549  / .T649 1997 
<br/><br/><label>Dewey Class. No.: </label>658.3