Garis Panduan :  Ekosistem Kondusif Sektor Awam (EKSA) Politeknik Seberang Perai / 
Ketua Editor : Effa Norhaiza Binti Omar ; Sidang Editor: Suryani binti Sabri, Zailinda binti Yasak, Fatimah binti Shuib. 
 - EDISI 2 : 2020 
 - iii, 89 pages. :  colour photographs ;  26cm. 
<br/><br/><label>ISBN: </label>9789670783697 
<br/><br/><label>Subjects--Corporate Names: </label><br/>Politeknik Seberang Perai--Handbooks, manuals, etc.
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality assurance--Handbooks, manuals, etc.<br/>Total quality management--Handbooks, manuals, etc.<br/>Government publications--Malaysia
<br/><br/><label>LC Class. No.: </label>HD58.9  / .G37 2020