TY  - BOOK
AU  - Koulopoulos,Thomas M.
TI  - Smart companies, smart tools: transforming business processes into business assets / 
SN  - 0442024967   
PY  - 1997///.
CY  - New York
PB  - Van Nostrand Reinhold, 
KW  - Communication in organizations
KW  - Technological innovations
KW  - Case studies
KW  - Industrial efficiency
KW  - Cases studies
KW  - Reengineering (Management)
N1  - Includes bibliography; Includes index
ER  -