TY  - BOOK
AU  - Hoyle,David
TI  - ISO 9000: quality systems handbook / 
SN  - 0750640243   
PY  - 1994///
CY  - Oxford
PB  - Butterworth Heinemann, 
KW  - Quality control
KW  - Quality controlxstandards
KW  - Total quality management
ER  -