TY  - BOOK
AU  - Solomon,Muriel
TI  - Working with difficult people / 
SN  - 0139573828   
PY  - 1990///.
CY  - New Jersey
PB  - Prentice Hall, 
KW  - Conflict management
KW  - Interpersonal conflict
KW  - Interpersonal relations
N1  - Includes index
ER  -