TY  - BOOK
AU  - Bacal,Robert
TI  - How to manage performance : : 24 lessons for improving performance / 
T2  - McGraw-Hill Professional Education Series   
SN  - 007143531x   
PY  - 2004///.
CY  - New York
PB  - McGraw-Hill, 
KW  - Performance standards
KW  - Performance
KW  - Evaluation
ER  -