TY  - BOOK
AU  - Fowler,Eddie
AU  - Graves,Paul
TI  - Managing an effective operation / 
SN  - 0750620315   
PY  - 1995///.
CY  - Oxford
PB  - Butterworth-Heinemenn, 
KW  - Management
KW  - Organizational effectiveness
N1  - Includes index
ER  -