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Services operations management : strategy, design and delivery / Christine Hope and Alan Muhlemann by
  • Hope, Christine
  • Muhlemann, Alan
Material type: Text Text; Literary form: Not fiction
Publication details: London : Prentice Hall, 1997
Availability: Items available for loan: Politeknik Seberang Perai (1)Call number: HD28.C555 1997 .

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Service operations management : strategy, design, and delivery / Christine Hope and Alan Mühlemann. by
  • Hope, Christine
  • Mühlemann, Alan
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London ; New York : Prentice Hall, 1997
Availability: Items available for loan: Politeknik Seberang Perai (2)Call number: HD9980.5 H672 1997, ...

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