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Smart companies, smart tools : transforming business processes into business assets / Thomas M. Koulopoulos by
  • Koulopoulos, Thomas M
Material type: Text Text; Literary form: Not fiction
Publication details: New York : Van Nostrand Reinhold, c1997
Availability: Items available for loan: Politeknik Seberang Perai (5)Call number: HD58.4.O63 1997 , ...

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Reengineering the public service : leadership and change in an electronic age / edited by Muhammad Rais Abdul Karim by
  • Muhammad Rais Abdul Karim
Material type: Text Text; Literary form: Not fiction
Publication details: Subang Jaya : Pelanduk Publications, 1999
Availability: Items available for loan: Politeknik Seberang Perai (2)Call number: JQ1062 R44 1999 , ...

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Process redesign : the implementation guide for managers / Arthur R. Tenner, Irving J. DeToro. by
  • Tenner, Arthur R
  • DeToro, Irving J
Series: Engineering process improvement series
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Reading, Mass. : Addison-Wesley Pub., c1997
Availability: Items available for loan: Politeknik Seberang Perai (4)Call number: HD58.87 T45 1997, ...

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