Your search returned 40 results.

Sort
Results
Quality restaurants service guaranteed : a training outline / Nancy Loman Scanlon by
  • Scanlon, Nancy Loman
Material type: Text Text; Literary form: Not fiction
Publication details: New York : John Wiley, 1998
Availability: Items available for loan: Politeknik Seberang Perai (3)Call number: TX911.3.Q34S33 1998 , ...

Total quality management handbook / John L. Hradesky. by
  • Hradesky, John L
Material type: Text Text
Publication details: New York : McGraw Hill, 1995
Availability: Items available for loan: Politeknik Seberang Perai (7)Call number: TS156 H73 1995 , ... Items available for reference: Politeknik Seberang Perai: Not For Loan (3)Call number: TS156 H73 1995, ...

Pengurusan kualiti menyeluruh / John S. Oakland; [translated by] Mohamad Salmi Mohd. Sohod by
  • Oakland, John S
  • Mohamad Salmi Mohd Sohod
Material type: Text Text; Literary form: Not fiction
Publication details: Kuala Lumpur : Dewan Bahasa dan Pustaka, 1996
Availability: Items available for loan: Politeknik Seberang Perai (13)Call number: HD62.15.O11 1996 , ...

Electronic systems quality management handbook by
  • Ludwig-Becker, Marsha
Material type: Text Text; Literary form: Not fiction
Publication details: New York : McGraw Hill, 1998
Availability: Items available for loan: Politeknik Seberang Perai (5)Call number: TK7836.E4656 1998 , ...

Total quality management : text with cases / John S. Oakland by
  • Oakland, John S
Edition: 2nd. ed.
Material type: Text Text; Literary form: Not fiction
Publication details: Oxford : Butterworth-Heinemann, 2000
Availability: Items available for loan: Politeknik Seberang Perai (8)Call number: TS156.O24 2000 , ...

Fundamentals of total quality management : process analysis and improvement / Jens J. Dahlgaard, Kai Kristensen and Gopal K. Kanji by
  • Dahlgaard, Jens J
  • Kanji, Gopal K
  • Kristensen, Kai
Material type: Text Text; Literary form: Not fiction
Publication details: London : Chapman & Hall, 1998
Availability: Items available for loan: Politeknik Seberang Perai (1)Call number: HD62.15.D33 1998 .

Total quality mangement : strategies and techniques proven at today's most successful companies / Stephen George and Arnold Weimerskirch by
  • George, Stephen
  • Weimerskirch, Arnold
Edition: 2nd.ed.
Material type: Text Text; Literary form: Not fiction
Publication details: New York : John Wiley, c1998
Availability: Items available for loan: Politeknik Seberang Perai (5)Call number: HD62.15.G483 1998 , ...

ISO 9000 : quality systems handbook / David Hoyle by
  • Hoyle, David
Edition: 2nd.ed.
Material type: Text Text
Publication details: Oxford : Butterworth Heinemann, 1994
Availability: Items available for loan: Politeknik Seberang Perai (5)Call number: TS156.H868 1994 , ...

Sistem pengurusan kualiti MS ISO 9000 dalam pendidikan : konsep dan aplikasi di sekolah / Rushami Zien Yusoff ...[et. al] by
  • Rushami Zien Yusoff
Material type: Text Text; Literary form: Not fiction
Publication details: Sintok : Universiti Utara Malaysia, 1999
Availability: Items available for loan: Politeknik Seberang Perai (3)Call number: LB2806.R952 1999 , ...

Six Sigma:basic tools and techniques / Donna C.S. Summers by
  • Summers, Donna C.S
Material type: Text Text; Literary form: Not fiction
Publication details: Upper Saddle River,New Jersey : Pearson education,inc, 2007
Availability: Items available for loan: Politeknik Seberang Perai (1)Call number: HD62.15.S845 2007 .

Total quality : Management,organization and strategy / James W. Dean [and] James R. Evans by
  • Dean, James W
  • Evans, James R
Edition: 3rd.ed.
Material type: Text Text; Literary form: Not fiction
Publication details: Ohio : Thomson, 2003
Availability: Items available for loan: Politeknik Seberang Perai (2)Call number: HD62.15 D42003 , ...

Six sigma for project managers / Steve Neuendorf by
  • Neuendorf, Steve
Series: Project management essential library series
Material type: Text Text; Literary form: Not fiction
Publication details: Vienna,VA Management concepts, 2004
Availability: Items available for loan: Politeknik Seberang Perai (1)Call number: HD62.15 N48 2004 .

Quality management : introduction to total quality management for production,processing and services / David L. Goetsch [and] Stanley B. Davis by
  • Goetsch, David L
  • Davis, Stanley B
Material type: Text Text; Literary form: Not fiction
Publication details: New Jersey : Prentice Hall, 2003
Availability: Items available for loan: Politeknik Seberang Perai (1)Call number: HD62.15 G64 2003 .

The management and control of quality / James R. Evans [and] William M. Lindsay by
  • Evans, James R
  • Lindsay, William M
Edition: 6th. Ed.
Material type: Text Text; Literary form: Not fiction
Publication details: Ohio : Thomson, 2005
Availability: Items available for loan: Politeknik Seberang Perai (2)Call number: TS156 E93 2005 , ... Items available for reference: Politeknik Seberang Perai: Not for loan (2)Call number: TS156 E93 2005, ...

All about six sigma : the easy way to get started / Warren Brussee by
  • Brussee, Warren
Material type: Text Text; Literary form: Not fiction
Publication details: New York : McGraw-Hill Companies, 2006
Availability: Items available for loan: Politeknik Seberang Perai (1)Call number: TS156 B775 2005 .

Introduction to total quality : quality management for production, processing, and services / David L. Goetsch, Stanley B. Davis by
  • Goetsch, David L
  • Davis, Stanley B
Material type: Text Text; Literary form: Not fiction
Publication details: Upper Saddle River, New Jersey : Prentice-Hall, c1997
Availability: Items available for loan: Politeknik Seberang Perai (7)Call number: HD62.15.G64 1997 , ...

Perkhidmatan awam menuju era baru
Material type: Text Text; Literary form: Not fiction
Publication details: Kuala Lumpur : Institut Tadbiran Awam Negara(INTAN), 1996
Availability: Items available for loan: Politeknik Seberang Perai (2)Call number: JQ716 P447 1996 , ...

Customer care excellence : how to create an effective customer focus / Sarah Cook by
  • Cook, sarah
Edition: 4th.ed.
Material type: Text Text; Literary form: Not fiction
Publication details: London : Kogan Page, 2002
Availability: Items available for loan: Politeknik Seberang Perai (1)Call number: HF5415.5 C6635 2002 .

Quality and performance excellence : management, organization and strategy / James R. evans by
  • Evans, James R
Edition: 5th.ed.
Material type: Text Text; Literary form: Not fiction
Publication details: USA : Thomson South western, 2008
Availability: Items available for loan: Politeknik Seberang Perai (3)Call number: HD62.15 D4 2008 , ...

Total quality management : text and cases / B. Janakiraman, R.K. Gopal by
  • Janakiraman, B
  • Gopal, R. K
Material type: Text Text; Literary form: Not fiction
Publication details: New Delhi : Prentice-Hall of India, 2007
Availability: Items available for loan: Politeknik Seberang Perai (2)Call number: HD62.15 J33 2007 , ...

Pages