000 | 00790nam a2200241 4500 | ||
---|---|---|---|
001 | 0000004712 | ||
003 | PSP | ||
008 | 100521s1996####nyu###########001#0#eng## | ||
020 | _a9676106240 | ||
040 |
_aPSP _cPSP |
||
090 |
_aHD62.15 _bC515 1996 |
||
100 | 0 | _aChek Mat | |
245 | 1 | 0 |
_aPengurusan berkualiti dalam perhidmatan / _cChek Mat |
260 |
_aKuala Lumpur : _bUtusan Publications & Distributors, _c1996 |
||
300 |
_aviii,140 p.; _c23 cm. |
||
490 | 0 | _aSiri pengurusan dan pentadbiran Utusan | |
504 | _aIncludes bibliography | ||
650 | 0 | _aBenchmaking (management) | |
650 | 0 |
_aSocial service _zMalaysia _xQuality control |
|
650 | 0 |
_aSocial service _zMalaysia |
|
650 | 0 |
_aSocial work administration _zMalaysia |
|
942 |
_cBK _2lcc |
||
999 |
_c12388 _d12388 |