000 00585nam a2200193 4500
001 0000004833
003 PSP
008 100521s1997####nyu###########001#0#eng##
020 _a0273630040
040 _aPSP
_cPSP
090 _aHD30.28
_bJ51 1997
100 1 _aJenkins, Mark
245 1 4 _aThe customer-centred strategy:
_bthinking strategically about your customers /
_cMark Jenkins
260 _aLondon :
_bPitman Publishing,
_c1997
300 _axiv,206p. :
_bill.;
_c24 cm
504 _aIncludes index
650 0 _aStrategic planning
942 _cBK
_2lcc
999 _c12733
_d12733