| 000 | 00622nam a2200205 4500 | ||
|---|---|---|---|
| 001 | 0000011215 | ||
| 003 | PSP | ||
| 008 | 100521s2008####nyu###########001#0#eng## | ||
| 020 | _a9780324381320 | ||
| 040 |
_aPSP _cPSP |
||
| 090 | _aHD62.15 D4 2008 | ||
| 100 | 1 | _aEvans, James R. | |
| 245 | 1 | 0 |
_aQuality and performance excellence : _bmanagement, organization and strategy / _cJames R. evans |
| 250 | _a5th.ed. | ||
| 260 |
_aUSA : _bThomson South western, _c2008 |
||
| 300 |
_ax;502p. : _bill.; _c24cm. |
||
| 504 | _aIncludes index | ||
| 650 | 0 | _aTotal quality management | |
| 942 |
_cBK _2lcc |
||
| 999 |
_c15559 _d15559 |
||