000 00880cam a2200265 a 4500
001 3524356
003 PSP
005 20230918164753.0
008 960506s1997 maua b 101 0 eng
010 _a96018756
020 _a0201633914 (hardcover : alk. paper)
040 _aPSP
_cPSP
050 0 0 _aHD58.87
_bT45 1997
082 0 0 _a658.4/063
_220
100 1 _aTenner, Arthur R.
_93445
245 1 0 _aProcess redesign :
_bthe implementation guide for managers /
_cArthur R. Tenner, Irving J. DeToro.
260 _aReading, Mass. :
_bAddison-Wesley Pub.,
_cc1997.
300 _axx, 332 p. :
_bill. ;
_c24 cm.
490 0 _aEngineering process improvement series
504 _aIncludes bibliographical references and index.
650 0 _aReengineering (Management)
_93446
650 0 _aTotal quality management.
_93447
700 1 _aDeToro, Irving J.
_93448
942 _2lcc
_cBK
999 _c34798
_d34798