Customer relationship management : (Record no. 33232)

MARC details
000 -LEADER
fixed length control field 00802cam a2200241 a 4500
001 - CONTROL NUMBER
control field 4534512
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20230918164702.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 081008s2009 sia g b 001 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781856175227 (pbk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 1856175227 (pbk.)
040 ## - CATALOGING SOURCE
Original cataloging agency PSP
Transcribing agency PSP
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) HF5415.5
Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) .B988 2009
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Buttle, Francis.
9 (RLIN) 804
245 10 - TITLE STATEMENT
Title Customer relationship management :
Remainder of title concepts and technologies /
Statement of responsibility, etc. Francis Buttle.
250 ## - EDITION STATEMENT
Edition statement 2nd ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Singapore :
Name of publisher, distributor, etc. Butterworth-Heinemann,
Date of publication, distribution, etc. 2009.
300 ## - PHYSICAL DESCRIPTION
Extent xix, 500 p. :
Other physical details ill. ;
Dimensions 25cm.
500 ## - GENERAL NOTE
General note Previous ed.: Amsterdam; London: Elsevier Butterworth-Heinemann, 2004.
500 ## - GENERAL NOTE
General note Includes index.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer relations
General subdivision Management.
9 (RLIN) 805
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Book
Source of classification or shelving scheme Library of Congress Classification
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Date last checked out Price effective from Koha item type
    Library of Congress Classification     Politeknik Seberang Perai Politeknik Seberang Perai Open Shelf 02/04/2010 188.50 1 HF5415.5 B988 2009 0000048588   27/09/2013 12/08/2010 Book
    Library of Congress Classification     Politeknik Seberang Perai Politeknik Seberang Perai Open Shelf 02/04/2010 188.50   HF5415.5 B988 2009 0000048589     12/08/2010 Book