The customer challenge : the inside story of a remarkable transformation in customer service / Tom Johnson with Mark Jakeman

By: Contributor(s): Material type: TextTextPublication details: London : Financial Times Management, 1997. Description: 241p.; 24 cmISBN:
  • 0273626337
Subject(s):
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Holdings
Item type Current library Call number Status Date due Barcode
Book Book Politeknik Seberang Perai Open Shelf HF5415.J65 1997 (Browse shelf(Opens below)) Available 0000026322
Book Book Politeknik Seberang Perai Open Shelf HF5415.J65 1997 (Browse shelf(Opens below)) Available 0000026323
Book Book Politeknik Seberang Perai Open Shelf HF5415.J65 1997 (Browse shelf(Opens below)) Available 0000026324
Book Book Politeknik Seberang Perai Open Shelf HF5415.J65 1997 (Browse shelf(Opens below)) Available 0000026325
Book Book Politeknik Seberang Perai HF5415.J65 1997 (Browse shelf(Opens below)) Available 0000026326

Includes index

Includes practical lessons for any business

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