Your search returned 23 results.

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		Super service : seven keys to delivering great service / Jeff Gee and Val Gee by Gee, Jeff Material type: Text; Literary form: Not fiction Publication details: New York : McGraw-Hill, 1999 Availability: Items available for loan: Politeknik Seberang Perai (1)Call number: HF5415.5.G44 1999 . Place hold Add to cart (remove)
		Meeting customer needs / Ian Smith by Smith, Ian Edition: 2nd.ed. Material type: Text; Literary form: Not fiction Publication details: Oxford : Butterworth Heinemann, 1997 Availability: Items available for loan: Politeknik Seberang Perai (5)Call number: HF5415.S634 1997 , ... Place hold Add to cart (remove)
		The future of competition : co-creating unique value with customers / C. K. Prahalad [and] Venkat Ramaswamy by Prahalad, C. K Ramaswamy, Venkat Material type: Text; Literary form: Not fiction Publication details: Boston : Harvard Business Scholl Press, 2004 Availability: Items available for loan: Politeknik Seberang Perai (1)Call number: HD41 P73 2004 . Place hold Add to cart (remove)
		The invisible customer : strategies foe successful customer service down the wire by Clegg, Brian Material type: Text; Literary form: Not fiction Publication details: UK : Kogan Page, 2000 Availability: Items available for loan: Politeknik Seberang Perai (1)Call number: HD53 C53 2000 . Place hold Add to cart (remove)
		Customer care excellence : how to create an effective customer focus / Sarah Cook by Cook, sarah Edition: 4th.ed. Material type: Text; Literary form: Not fiction Publication details: London : Kogan Page, 2002 Availability: Items available for loan: Politeknik Seberang Perai (1)Call number: HF5415.5 C6635 2002 . Place hold Add to cart (remove)
		Services marketing : Australia and New Zealand / Christopher H. Lovelock, Paul G. Patterson and Rhett H. Walker by Lovelock, Christopher H Patterson, Paul G Walker, Rhett H Material type: Text; Literary form: Not fiction Publication details: Upper Saddle River,NJ : Prentice Hall, 1998 Availability: Items available for loan: Politeknik Seberang Perai (3)Call number: HF5415.122.L68 1998 , ... Place hold Add to cart (remove)
		The customer challenge : the inside story of a remarkable transformation in customer service / Tom Johnson with Mark Jakeman by Johnson, Tom Jakeman, Mark Material type: Text; Literary form: Not fiction Publication details: London : Financial Times Management, 1997 Availability: Items available for loan: Politeknik Seberang Perai (5)Call number: HF5415.J65 1997 , ... Place hold Add to cart (remove)
		Design and management of service processes : keeping customers for life / Rohit Ramaswamy by Rohit Ramaswamy Series: Engineering process improvement series Material type: Text; Literary form: Not fiction Publication details: Reading, Massachusetts : Addison-Wesley, c1996 Availability: Items available for loan: Politeknik Seberang Perai (2)Call number: HF5415.5.R35 1996 , ... Place hold Add to cart (remove)
		What the customer wants : Just ask-english Material type: Text; Literary form: Not fiction Publication details: Kuala Lumpur : Specialist Management Resources, Availability: Items available for loan: Politeknik Seberang Perai (1)Call number: HF5415.5 W551 . Place hold Add to cart (remove)
		The innovator's dilemma : when new technologies cause great firms to fail / Clayton M. Christensen. by Christensen, Clayton M Series: The management of innovation and change series Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston, Mass. : Harvard Business School Press, c1997 Availability: Items available for loan: Politeknik Seberang Perai (3)Call number: HD53 C49 1997, ... Place hold Add to cart (remove)
		Services marketing / David L. Kurtz, Kenneth E. Clow. by Kurtz, David L Clow, Kenneth E Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York, NY : J. Wiley & Sons, c1998 Online access: Contributor biographical information Publisher description Table of Contents Availability: Items available for loan: Politeknik Seberang Perai (3)Call number: HD9980.5 K87 1998, ... Place hold Add to cart (remove)
		Winning the service game / Benjamin Schneider, David E. Bowen. by Schneider, Benjamin, 1938- Bowen, David Earl Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston, Mass. : Harvard Business School Press, c1995 Availability: Items available for loan: Politeknik Seberang Perai (6)Call number: HF5415.5 S36 1995, ... Place hold Add to cart (remove)
		Truth, lies, and advertising : the art of account planning / by Jon Steel. by Steel, Jon Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Wiley, c1998 Online access: Contributor biographical information Publisher description Table of Contents Availability: Items available for loan: Politeknik Seberang Perai (3)Call number: HF5837.S73 1998 , ... Place hold Add to cart (remove)
		Supply chain management : strategy, planning, and operation / Sunil Chopra, Peter Meindl. by Chopra, Sunil, 1960- Meindl, Peter, 1970- Edition: 4th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : Prentice Hall, 2010 Availability: Items available for reference: Politeknik Seberang Perai: Not For Loan (1)Call number: HF5415.13.C533 2010. Add to cart (remove)
		The evolution of integrated marketing communications : the customer-driven marketplace / edited by Don E. Schultz, Charles H. Patti and Philip J. Kitchen by Schultz, Don E Patti, Charles H Kitchen, Philip J Material type: Text; Literary form: Not fiction London : Routledge, 2011 Availability: Items available for loan: Politeknik Seberang Perai (1)Call number: HF5415.123 .E96 2011. Place hold Add to cart (remove)
		Mengkaji tahap kepuasan pengguna yang mengunjungi Perpustakaan Awam Jusco, Bandar Perda Siti Aishah Jais, Anisah Ahmad, Mohd Shukry Bodarudin, Siti Syazwani Ahamad Rasdi by Siti Aishah Jais Anisah Ahmad Mohd Shukry Bodarudin Siti Syazwani Ahamad Rasdi Material type: Text; Literary form: Not fiction Permatang Pauh, Pulau Pinang : Politeknik Seberang Perai, c2010 Online access: Click here to access online Availability: Items available for reference: Politeknik Seberang Perai: Not For Loan (1). Add to cart (remove)
		Mengkaji tahap kepuasan pelanggan yang menggunakan perkhidmatan perniagaan refleksologi yang ditawarkan oleh golongan Orang Kurang Upaya(OKU) di Kuala Lumpur / Nazirah Mohamad Isa, Norhashimah Hashim, Amirul Affendi Ahmad by Nazirah Mohamad Isa Norhashimah Hashim Amirul Effendi Ahmad Material type: Text; Literary form: Not fiction Permatang Pauh, Pulau Pinang : Politeknik Seberang Perai, c2010 Online access: Click here to access online Availability: Items available for loan: Politeknik Seberang Perai (1). Place hold Add to cart (remove)
		Mengkaji kepuasan pelanggan terhadap produk herbagus / Sukmawati Suwatso, Syahirah Atikah Dahlan, Nur Emilia Noor Rimi, Zahidah Abd Aziz by Sukmawati Suwatso Syahirah Atikah Dahlan Nur Emilia Noor Rimi Zahidah Abd Aziz Material type: Text; Literary form: Not fiction Permatang Pauh, Pulau Pinang : Politeknik Seberang Perai, c2010 Availability: Items available for loan: Politeknik Seberang Perai (1). Place hold Add to cart (remove)
		Mengkaji tahap kepuasan pengunjung terhadap perkhidmatan di Adamson Inn Hotel, Permatang Pauh, Pulau Pinang Rabiatul Zawiyah Bakhtiar, Norazira Mohd Zin, Nurulain Mohd Rozali, Mohd Farhan Mazni Mohammed Desa by Rabiatul Zawiyah Bakhtiar Norazira Mohd Zin Nurulain Mohd Rozali Mohd Farhan Mazni Mohammed Desa Material type: Text; Literary form: Not fiction Permatang Pauh, Pulau Pinang : Politeknik Seberang Perai, c2010 Availability: Items available for loan: Politeknik Seberang Perai (1). Place hold Add to cart (remove)
		Mengkaji tahap kepuasan pengunjung yang mengunjungi Resort Sungai Perak, Kuala Kangsar, Perak Khamsuria Azman, Noor Fazreen Nordin, Khairol Azly Shohaimy, Muhammad Nor Yusri Mohd Ghafar, Muhammad Hasbi Khalid by Khamsuria Azman Noor Fazreen Nordin Khairol Azly Shohaimy Muhammad Nor Yusri Mohd Ghafar Muhammad Hasbi Khalid Material type: Text; Literary form: Not fiction Permatang Pauh, Pulau Pinang : Politeknik Seberang Perai, c2010 Availability: Items available for loan: Politeknik Seberang Perai (1). Place hold Add to cart (remove)

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Your search returned 23 results.