Customer relationship management : concepts and technologies / Francis Buttle.
Material type:
TextPublication details: Singapore : Butterworth-Heinemann, 2009.Edition: 2nd edDescription: xix, 500 p. : ill. ; 25cmISBN: - 9781856175227 (pbk.)
- 1856175227 (pbk.)
| Item type | Current library | Call number | Status | Date due | Barcode |
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Book
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Politeknik Seberang Perai Open Shelf | HF5415.5 B988 2009 (Browse shelf(Opens below)) | Available | 0000048588 | |
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Book
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Politeknik Seberang Perai Open Shelf | HF5415.5 B988 2009 (Browse shelf(Opens below)) | Available | 0000048589 |
Browsing Politeknik Seberang Perai shelves, Shelving location: Open Shelf Close shelf browser (Hides shelf browser)
| HF5415.35 .S65 1997 Marketing : real people, real choices / | HF5415.35 .S65 1997 Marketing : real people, real choices / | HF5415.5 .B875 2015 CUSTOMER RELATIONSHIP MANAGEMENT : concepts and technologies / | HF5415.5 B988 2009 Customer relationship management : concepts and technologies / | HF5415.5 B988 2009 Customer relationship management : concepts and technologies / | HF5415.5.G44 1999 Super service : seven keys to delivering great service / | HF5415.5.G75 1995 Customer loyalty : how to earn it, how to keep it / |
Previous ed.: Amsterdam; London: Elsevier Butterworth-Heinemann, 2004.
Includes index.
Includes bibliographical references.
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